FAQ
1
How soon will I receive the items I ordered?
Our items are usually shipped next working day via Royal Mail Tracked service. Please allow a minimum of 3-5 working days for your purchase to arrive.
You do not need to create an account to purchase items.
Do I need to create an account?
All our items are handmade and therefore include slight handmade variations. We try our hardest to reflect the true descriptions in our listings.
2
How accurate are your item descriptions?
Please email me with any questions you may have at sarah@hawkstonehandmade.com
3
How do I contact you with a question?
Please review the Markets & Retailers page for further details or feel free to email me at sarah@hawkstonehandmade.com
Do you have a retail store I can come to?
You can check back regularly at our website, 'Like' our Facebook page, "Follow' our Instagram page or send us an email and we will make sure that we keep you updated.
How can I receive details of exciting new products and special offers?
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